What personal information do we collect from the people that visit our website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, location, or other details so that we can provide our services to you.
When do we collect information?
We collect information from you when you register on our site, comment, subscribe to a newsletter, fill out a form or enter information on our site.
- When you give it to us or give us permission to obtain it
When you sign up for or use Open Dialogue you voluntarily share certain information including your name, email address, phone number, comments, and any other information you give us. You can also choose to share your precise location using your device settings. We will still use your IP address, which is used to approximate your location, even if you do not choose to share your precise location. You will also have the option to share other information about yourself such as your gender, age and preferred language.
If you connect your Facebook, Google or other third-party accounts to Open Dialogue, we use information from those accounts (such as your friends or contacts) to improve your Open Dialogue experience. This is dependent on the privacy policies or settings for those accounts.
- We also get technical information when you use Open Dialogue
When you use a website, mobile application or other internet service, certain internet and electronic network activity information gets created and logged automatically. This is also true when you use Open Dialogue. Here are some of the types of information we collect:
- Log data.When you use Open Dialogue, our servers record information (“log data”), including information that your browser automatically sends whenever you visit a website, or that your mobile app automatically sends when you’re using it. This log data includes your Internet Protocol address (which we use to infer your approximate location), the date and time of your request, how you used Open Dialogue, cookie data and device data.
- Device information.In addition to log data, we collect information about the device you are using Open Dialogue on, including the type of device, operating system, settings, unique device identifiers and crash data that helps us understand when something breaks.
- Clickstream data and inferences.When you’re on Open Dialogue, we use your activity—such as clicks, and any text that you add in a comment or description—along with information you provided when you first signed up and information from our partners and advertisers to make inferences about you and your preferences. For example, if you often select our ‘Education’ focused topics more often than other topics, we may infer you are an academia enthusiast. We may also infer information about your education or professional experience based on your activity when you link your account to accounts you have with third parties like Facebook or Google.
- Our partners and advertisers share information with us
We also get information about you and your activity outside Open Dialogue from our affiliates, advertisers, partners and other third parties we work with. For example:
- Some websites or apps in the future may use Open Dialogue services (e.g. Open Dialogue voting polls) in their webpage. If so, we collect log data from those sites or apps.
- Online advertisers or third parties share information with us to measure, report on or improve the performance of ads on Open Dialogue, or to figure out what kinds of ads to show you on or off of Open Dialogue. This includes information about your visits to an advertiser’s site or purchases you made from them, or information about your interests from a third-party service, which we might use to help show you ads.
How do we use your information?
We may use such information in the following ways:
- To compile solutions-based data insights that may be purchased by partners/clients of Open Dialogue to improve products and services that serve socio-economic benefits and in the best interest the public.
- To personalize your experience on our site and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey, or other site feature.
- To quickly process your transactions.
- To send periodic emails regarding products and services.
How do we protect the information we receive?
Our site is reviewed on a regular basis for security vulnerabilities to make your visit to our site as safe as possible.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We do not store credit/debit card information on our systems.
Do we use “cookies”?
- Help remember and process the incomplete inputs of surveys (dialogue).
- Understand and save user’s preferences for future visits.
- Compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If you disable cookies off, some features will be disabled It will turn off some of the features that make your site experience more efficient and some of our services will not function properly.
How can you opt out, remove, or modify information you have provided to us?
You can request to have your information removed by clicking on the Contact Us/ on this or the home page.
Please note that we may maintain information about an individual survey transaction to complete that transaction and for record keeping purposes.
Third Party Disclosures
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Transfer of Your Personal Information
Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Disclosure of Your Personal Information
Under certain circumstances, we may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Retention of Your Personal Information
Information Regarding Your Data Protection Rights Under General Data Protection Regulation (GDPR)
- We need to perform a contract with you, such as when you create a Policy with us
- You have given us permission to do so
- The processing is in our legitimate interests and it is not overridden by your rights
- For payment processing purposes
- To comply with the law
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the personal information we have on you
- The right of rectification
- The right to object
- The right of restriction
- The right to data portability
- The right to withdraw consent
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your personal information. For more information, please contact your local data protection authority in the European Economic Area (EEA).
“Do Not Sell My Personal Information” Notice for California consumers under California Consumer Privacy Act (CCPA)
Under the CCPA, California consumers have the right to:
- Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
- Request that a business delete any personal data about the consumer that a business has collected.
- Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
We employ third party companies and individuals to facilitate our Website (“Service Providers”), to provide our Website on our behalf, to perform Website-related services or to assist us in analysing how our Website is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics & ‘AdSense’
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. ‘Google AdSense’ allows for us to display automated ads which are placed and approved by Google. ‘Google analytics’ uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/